Instructor, Leadership Development

Milwaukee Area Technical College

Salary:

$28.77 - $37.26 Hourly

Closing Date:

05/29/22 @ 10:00 P.M.

Description:

May require teaching courses at MATC campuses, business, community, other sites, and online. The majority of the assignments will be scheduled during the daytime hours and in a 16-week semester period could range from 9 to 12 hours per week.  Occasionally, the assignment could be in the evening or on weekends.    Candidates are required to submit copies of transcripts for all degrees obtained to be considered (unofficial transcripts are acceptable).  Please make sure to carefully review requirements and submit a complete application describing your experience and providing all required documents to best assess your qualifications. Develops and teaches concepts and strategies for a variety of courses. May require teaching courses at MATC campuses, business, community, other sites, and online during the day, evening, and/or weekend. Related duties include participation in department and advisory meetings, department and college functions, course and curriculum development in both traditional and non-traditional formats, online courses, staff development, conduct open labs (if/when necessary), student advising, student outcome assessment and quality review assessment and implementation, student organization involvement, recruitment and retention of students, and other duties as assigned**. Required to keep current with the latest trends and technologies in discipline.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Prepare for and deliver instruction and perform teaching-related activities. Develop curriculum and monitor and revise as appropriate to maintain course effectiveness; assist in program evaluation. Manage equipment, supplies and materials. Assess student performance and advise students on academic issues. Collaborate with advisory committee in program area. Attend departmental and institutional meetings. Promote the education/training program, participate in efforts to recruit and retain students, and participate in efforts to market MATC. Support student organizations and activities. Develop relationships with business and industry. Complete program evaluation and follow-up. Maintain certification, continue professional development and stay current in field. Perform other duties as assigned.

QUALIFICATIONS:

Educational requirements: Must have a Masters Degree in Leadership, Management, Organizational Development, Human Resources, or Business. Occupational experience: Must have a minimum of 5 years (10,000 hours) of work experience in Leadership, Management, Organizational Planning and Development, Team Leadership, Project Leadership, Human Resources, or Business related area. In addition, one of the following must be met; At least one of the two years must have occurred within the last five years  Two years of teaching Leadership, Management, Organizational Development, Human Resources, or Business Course work at the post-secondary level within the last five years. Must also be familiar with continuous process. Experience in customer-focused strategic planning, experience in supervision, leadership, human resource management, managing for quality, six sigma, and lean strategies desirable. Knowledge or experience with engaged and service learning strongly preferred.  Must be able to communicate effectively through both oral and written means.  Must have knowledge of assessment of student academic achievement techniques.  Must meet Higher Learning Commission (HLC) standards (if applicable).  Must be able to relate successfully with students and staff of diverse cultural, social and educational backgrounds.  Teaching – Must embrace and demonstrate the MATC Core Abilities and Standards of Teaching Excellence in development and delivery of instruction  MATC Core Abilities  • Communicate effectively • Collaborate with others • Respect diversity • Demonstrate responsibility • Think critically and creatively • Utilize technology • Apply math and science • Demonstrate environmental responsibility • Embrace change Standards of Teaching Excellence • Understanding Students and Fostering Student Success • Classroom Management • Planning/Organization • Content Mastery and Currency • Teaching Methodology • Assessment of Student Learning • Professional Contributions PHYSICAL REQUIREMENTS: 1. Ability to lift 50 pounds with or without accommodation 2. Ability to sit or stand for class duration with or without accommodation ESSENTIAL TECHNOLOGY: 1. Email - Experience with an Email system (GroupWise, Outlook, Gmail…) 2. Telephone - Experience with a voice mail system 3. Computer - Experience with Microsoft Office Suite SUPPORTIVE TECHNOLOGY: Experience with or willingness to learn the following supportive technologies: 1. Online Information Management Systems - Experience with INFOnline or other online information management systems used for student advising, student programs, grading, class schedules and rosters 2. Blackboard - Experience with Blackboard or other web-based course - management systems 3. Technology-based Instruction - Experience with technology-based instructional delivery systems including SMART symposium, interactive touch screen monitors, LCD projectors, DVD players and/or other classroom technology 4. Emerging Technologies - Experience with emerging technologies (eg. social networking applications) 5. (Optional) Distance Learning Instruction - Experience with on-line, two-way video, ITV, and other methods of distance learning instruction Excellence through diversity. MATC is an Affirmative Action/Equal Opportunity Employer and strongly encourages individuals of all backgrounds to apply.

Excellence through diversity. MATC is an Affirmative Action/Equal Opportunity Employer and strongly encourages individuals of all backgrounds to apply.
APPLICATIONS MAY BE FILED ONLINE AT: http://www.matc.edu 700 W. State Milwaukee, WI 53233 414-297-8960 414-297-7672 jobs@matc.edu	Position #2021-03611 INSTRUCTOR, LEADERSHIP DEVELOPMENT (PART-TIME) AN

Senior Learning Designer

Charter Steel

Position Purpose/Misson

This position will be integral in brining our Success Formula to life through learning and development initiatives. The Senior Learning Designer will partner with Charter Steel and other Charter Manufacturing leaders to identify and design solutions that address critical capability gaps and upskilling needs within the Charter Steel and Charter Manufacturing organizations. 

Minimum Qualifications 

• Bachelor’s Degree in Organizational Behavior, Education (Adult), Human Resource Management, or related degree
• 7-10 years’ experience working in training/learning in an instructional design capacity
• Proven success in the instructional design process; including: needs analysis, audience analysis, curriculum development, program design and delivery, and measuring learning outcomes
• Exemplary written, visual, and interpersonal communication skills
• Experience in multi-modal development experiences across culture, compliance and leadership
• Proven success creating new training initiatives that are in alignment with company culture and leadership models
• Highly collaborative with a track record of designing effective training and learning programs
• Experience facilitating dynamic and interactive training sessions and adapting approach based on audience needs
• Ability to work collaboratively with all levels of the organization and across multiple sites
• Proven history forming strategic partnerships with key internal and external stakeholders
• Highly influential with the ability to accomplish results without the use of position authority
• Self-starter with excellent time management skills
• Ability to flex communications styles for varying audiences
• Passion for mentorship and teaching others
• Ability to analyze and maintain highly confidential information
• Proficient using project management methodology
• Excels with instructional design tools and methodologies
• Willingness to travel

PREFERRED QUALIFICATIONS:

• Experience developing safety/compliance programs
• Experience working in manufacturing or similar industry where employees work at multiple sites
• Certified in instructional design, organizational behavior, adult education, human resource management

MAJOR ACCOUNTABILITIES:

• Lead strategic project work across culture, compliance and leadership
• Responsible for the full learning cycle of course and curriculum design, development, implementation, and evaluation

• Manage multiple ongoing projects and establish project priorities, milestones, scope, budget, deliverables, resources, timing, etc.

• Manage vendor relationships, including selection, negotiating contracts, evaluating performance, providing direction, reviewing deliverables, and providing feedback

• Partner with subject matter experts to ensure learning needs are met while adhering to instructional design principles

• Create relevant, contemporary, and effective training programs for onboarding, in role, and hi potential talent

• Continuously analyze and improve effectiveness through measurement and insights
• Follow Environmental, Quality and Safety Management System procedures and requirements
• Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description

RESPONSIBILITIES FOR SUPERVISION:

• None

ORGANIZATIONAL RELATIONSHIPS:

• Reports to: Learning and Internal Communications Manager – Steel
• Primary internal customers: Human Resources Director of Talent/Culture/Organizational Effectiveness, Business Leaders

Peformance Consultant

Northwestern Mutual

At Northwestern Mutual, we are strong, innovative, and growing. We invest in our people. We care and make a positive difference.

 

The Performance Improvement Consultant is responsible for aligning multi-disciplinary efforts in pursuit of functional/technical business outcomes at the organizational, team, and individual levels by partnering with stakeholders across the enterprise while identifying root causes, performance solutions, and organizational change issues. This role will work with value stream leadership to understand directional needs, identify resources and interdependencies across teams, and cohesively synthesize into implementable solutions. The Performance Improvement Consultant will work with departmental resources in communication and marketing, multimedia, project management, technology, analytics, and knowledge management. This role is crucial to enabling a differentiated knowledge sharing and continuous learning environment required for workforce capabilities in the immediate and future business environment. Requires a consistent track record in driving business outcomes for large clients/partners. This is a role that needs inspired individuals with a growth mindset focused on value creation.

 

Business Partner Performance Improvement

·        Initiates root cause analysis, systems thinking, process design, planning, organizational change, and developmental initiatives to improve functional, team, and individual proficiency and optimal performance in a constantly evolving environment.

·        Partners with assigned business areas (department/division/Director level) to proactively assess learning needs, identify innovative, relevant and effective learning solutions, and own the ongoing learning demand to support the strategic objectives of the business.

·        Develops learning strategies focused on modular and blended learning solutions. Champions new learning strategies and solutions. Drives the effective design, development and implementation of solutions, and develop associated metrics to assess the quality of the learning solution, as well as the business value of the learning solutions.

·        Acts as a change agent to lead, facilitate, and handle change across the value stream and function.

·        Develops performance improvement analysis and measurement approach.

·        Demonstrates initiative, resourcefulness, and creative problem solving in the identification of potential solutions and alternatives; develop frameworks or innovations that enable problem resolution.

·        Owns the establishment of performance and process metrics, including baseline measures and targets as well as scorecards and dashboards.

·        Meets with internal and organizational clients to understand and assess business / functional / operational needs as well as technical and other requirements.

·        Provides thought leadership for new and emerging standard methodology models for business performance improvement initiatives and solutions; stay abreast and advise others of new and emerging topics/trends, standard methodologies, technologies, and capabilities.

·        Understands, analyzes, and structures undefined, sophisticated, and politically critical work.

·        Recommends and implement new procedures, processes, internal controls, roles and responsibilities, reporting techniques, and strategies to streamline workflow and enable team and individual performance outcomes.

·        Develops a performance consulting and continuous learning and improvement culture that is aligned with business goals and priorities.

·        Stays current on emerging learning and technology trends, as well as standard methodologies in the field of learning and performance solutions.

 

Project Management

·        Collaborates with performance consulting learning teams on effective tactical strategies and solutions to address performance needs. Leads learning solution engagements, from assessment and analysis through design, development and evaluation. Directs work of design team on large design efforts, including owning the scope, design timeline, resources, budget, technology and capabilities needed, and defining and tracking identified business and performance metrics.

·        Recognizes and acts significantly in urgent matters; make tough decisions which may influence the direction of the project.

·        Is responsible for the planning and work effort to gather, analyze, and interpret data and incorporate appropriately into work effort.

·        Balances a shifting workload and look after ambiguous circumstances while ensuring timely completion of work; lead a large number of responsibilities in the face of exciting priorities.

·        Anticipates project issues, assess alternatives, and take appropriate measures to resolve in a thoughtful manner.

 

Team Leadership

·        Is responsible for the work effort of various professionals assigned to specific learning and consulting engagements.

·        Maintains accountability for ongoing self-development and team development / knowledge acquisition activities and instill growth approach with all individuals.

·        Actively share knowledge with team members and employees across the department.

·        Assigns work to employees using appropriate levels of delegation and support to ensure fulfillment of requirements in a fast-paced production environment.

 

Bring your best! What this role needs:

·        Bachelor's degree or equivalent career or military experience in performance improvement, business administration, project management, or workplace learning.

·        Must work creatively and analytically in a problem-solving environment

·        Is able to handle highly confidential information in a professional manner

·        Must be able to maintain a professional demeanor in times of high stress

·        In depth experience in business operations and regulated financial or insurance environments

·        Ability to lead multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences

·        Ability to mentor, lead, and coach teams through organizational change

·        Self-motivated and capable of high performance under minimal supervision

·        Willingness to think outside the box when approaching root cause analysis and performance improvement

·        Excellent interpersonal skills and client relationship management skills

·        Experience and managing a team of direct reports

·        Master's degree in performance engineering, industrial organizational psychology, library information sciences, or related field

·        Certified Performance Technologist through International Society for Performance Improvement

·        Demonstrated business/financial acumen

 

Benefits:

·        Competitive base pay

·        401K

·        Pension plan

·        Educational assistance

·        Performance based incentive pay

·        Medical, dental and vision insurance

·        Parental leave

·        Caregiver time off

·        ….and more

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

 

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

 

If you work or would be working in Colorado or outside of a Corporate location, please click herefor information pertaining to compensation and benefits.

https://northwesternmutual.wd5.myworkdayjobs.com/CORPORATE-CAREERS/job/Franklin-WI-Corporate/Performance-Consultant_JR-31753

Learning & Development Designer

Direct Supply 

Description

Direct Supply is building the future of senior living technology, helping connect the spectrum of healthcare in order to improve the lives of millions of seniors!

In the Learning & Development Designer role, you’ll help our Partners build the skills needed to drive our business forward. You’ll design and deliver high-quality learning experiences to support Direct Supply’s talent strategy. You’ll collaborate with stakeholders to provide customized solutions and accessible learning opportunities.

What You’ll Do and Impact:

• Design, curate and facilitate development experiences aligned to key competencies.
• Partner with stakeholders to define learning needs, design solutions, and build learning paths.
• Incorporate new learning technologies, best practices, and learning formats.
• Embed inclusion and diversity practices into our learning programs, paths, and experiences.
• Support change management and talent initiatives.
• Lead and refine our onboarding program to ensure a positive experience for new Partners starting their careers with Direct Supply.
• Prepare impactful presentations, proposals, and materials to advance development initiatives. 
• Measure learning effectiveness and continuously improve development experiences.

What You’ll Need:

• Bachelor’s Degree in Human Resources, Communications, Organizational Development, or related field
• 3+ years of relevant experience designing learning experiences within a software/technology company or working with a highly technical workforce
• Flexible approach to tailor learning to our company and culture
• Experience successfully facilitating dynamic and interactive training sessions and adapting style for audience
• A polished and compelling communicator (writing and verbal) who can influence effectively at multiple levels

Apply Here!

eLearning Developer, Revenue Cycle Instructional Designer

Advocate Aurora Health

Description

In collaboration with various functional areas, identifies team member training needs and defines instructional, learning, or performance objectives. Determines best practice educational strategies and executes these strategies by designing and maintaining training programs and materials, while applying the best use of instructional technology. Adheres to and innovates upon instructional design standards that reflect adult learning best practices.

Major Job Responsibilities 

1.     Collaborate with leaders, educators, and other key stakeholders to plan, implement, and evaluate the delivery of learning programs to target achievement of the organization’s goals and initiatives. Conducts training needs analysis and uses instructional design and curriculum development principles to deliver learning programs.

2.     Develop engaging and effective e-learning courses that use graphics, videos, simulations, and animations. Maintain and update existing e-learning courses.

3.     Integrate visual, video, and audio technology into the course development process, ensuring they are optimized for performance. Assist in the conversion of instructor-led training programs to virtual solutions.

4.     Ensure consistency and adherence to department e-learning design standards (branding guidelines, accessibility requirements, imagery, etc.). Maintain digital files in a central and easily accessible location for editing and storage and ensures online learning catalogue is up to date.

5.     Utilize process improvement tools to lead projects involving education that improve quality, team member performance, and customer satisfaction, while reducing waste and/or cost. Observe trends and patterns to identify improvement opportunities.

6.     Consults with leaders, staff, and other key stakeholders to design education and development strategies that align department, division, and system priorities and resources; ensures that educational programs help facilitate change, improve performance and/or achieve organizational goals. Helps leaders and others work through complex situations to foster team member engagement in learning and development.

Licenses & Certifications

None Required.

Degrees

Bachelor's Degree in Education, Communications, Animation, Digital Media, Video design and production, or related field. 

Required Functional Experience

Typically requires 5 years of experience in adult education/instructional design that includes experiences in curriculum development, instructional design, training program presentation, web development and adult learning in a related business, technological or health care environment. If e-learning focused, requires demonstrated success (minimum 4 years) developing e-learning with asynchronous tools (i.e., Articulate Storyline, Captivate, Camtasia, etc.), along with experience in graphic design and layout (i.e., Adobe Creative Suite). Experience with multimedia development/editing software (i.e., image, audio, and video editing) also required.

Knowledge, Skills & Abilities

·        Knowledge of web technologies, instructional design software and collaboration tools and related web tools.

·        Proficiency in the Microsoft office (Excel, Word, and PowerPoint), or similar products.  Ability to learn and proficiently use other applications.

·        Practical experience translating learning outcomes into virtual deliverables. Ability to clearly articulate ideas, concepts and visions for learning projects.

·        Excellent assessment and documentation skills.

·        Demonstrated experience with instructional and web-based design including audience analysis, design purpose strategies and assistance with content strategies.

·        Exceptional interpersonal, customer service, verbal and written communication skills.  Able to provide educational offerings that ensures translation of teachings into actions.

·        Excellent problem-solving skills.

·        Ability to manage multiple projects and deadlines.

·        Ability to work effectively, independently and as a member of a team.

Job ID:
216562PS

Shift:
1

Full/Part Time:
Full Time

Location:
>50% remote / New Berlin, WI 53151

Benefits Eligible:
Yes

Hours / bi-weekly pay period:
80

Advocate Aurora Health is committed to diversity and inclusion every single day and in everything we do. Diversity lives in the differences, great and small, that matter to us and make each of us unique – from our age and the color of our skin, to our abilities and the things we believe in. We know that empowering our differences inspires creativity that leads to innovative solutions – for our team members, consumers and communities. And because health care is built upon relationships, it’s important for the people we serve to be able to trust us to meet their unique needs. By cultivating an atmosphere of acceptance and compassion, we create a welcoming environment where our patients can heal, our team members can thrive and our business can grow. As a team member, working in a diverse setting allows you the chance to grow in ways that will broaden your perspective to deliver the best possible patient care.

Senior Instructional Designer

The ManpowerGroup

Come grow at an innovative, global organization in Milwaukee - ManpowerGroup. The Senior Designer will join a team of collaborative, creative, tech-savvy designers to create learning for ManpowerGroup staff. This role is hybrid (2 days on site, 3 remote).

Description

The Senior Instructional Designer is responsible for designing and building learning content for key functional programs, professional skills, and leadership training to support components of ManpowerGroup’s talent strategy.

Are you passionate about creating innovative and engaging learning that drives individual and organizational success?  Be part of a shaping what learning looks like at ManpowerGroup as part of a growing team that will deliver training across a diverse group of brands and disciplines. The Sr. Instructional Designer works with stakeholders to analyze audience and business needs and develop innovative, engaging training solutions that drive performance.  They will design, build and evaluate the learning.  

At ManpowerGroup, we are in the business of connecting people with work and helping them succeed.  We value the role learning plays in that mission. Based in our global headquarters in Milwaukee, WI, this role works in our highly collaborative People & Culture team.  Use your expertise in adult learning and instructional design to develop ManpowerGroup employees, improving their performance to better serve customers.  

How you’ll make a difference:

• Conduct audience and needs analysis to propose impactful learning solutions that drive business objectives
• Present innovative, engaging learning solutions and influence stakeholders/leaders
• Design and develop learning in a variety of modalities
• Evaluate learning effectiveness and demonstrate return on investment
• Mentor other Designers

Qualifications

Required

• 5+ years in adult learning, training, or instructional design role

• Education: Bachelor’s Degree or equivalent

• Demonstrated proficiency presenting ideas and influencing business leaders

• Proficiency in multiple training modalities such as: document design, eLearning design tools, performance support technology, video editing, and graphic design.

Nice to Have

• Bachelor’s Degree in a related field or master’s degree in education or instructional design/technology 

• Relevant certifications related to design or facilitation

• Experience working with DAP technology

ManpowerGroup is an EOE/AA/Vets/Disabled Employer

ManpowerGroup requires all individuals working at our Headquarters to be fully vaccinated against COVID-19 by the start date, subject to approved medical or religious exemptions. 

Travel

: No

Organization

: ManpowerGroup

Job

: Human Resources

Apply Here!

Manager, L&D - Sales

Description

This is an exciting time to join Delta Defense as we have grown by over 50% in the past year.  We have an expanding L&D team that is growing in order to scale with our business success.  In this role as a Learning & Development Manager that supports our Sales organization, you will lead the day to day responsibilities and career development for a team of L&D Trainers and be an important part of the strategy conversation by conducting needs analyses to further define development opportunities and produce sales results.  Our L&D team is committed to utilizing innovative learning solutions. You will be the champion for this growing team.

About us:

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.

We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin.

●      Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row

●      Milwaukee Journal Sentinel Top Workplace 6 years in a row

●      Milwaukee Business Journal Best Place to Work 6 years in a row

We are a fun, fast-paced and rewarding place to work and grow!

In this role you will have the opportunity to apply your expertise in the following ways:

●      Responsible for designing and delivering innovative learning solutions that engage the learner across multiple modalities.

●      Manage the day to day responsibilities and career development for a team of L&D Trainers.

●      Ensure that curriculum consistently reflects state of the art practice, is packaged in an effective manner, motivates staff to use information, and is connected to broader Delta initiatives.

●      Utilize technology to offer a broad range of presentation and delivery strategies, including video, audio, simulations and scenarios.

●      Conduct needs analysis, design, development, testing and implementation of Learning programs with a Sales focus.

●      Plan, design, and construct spaces/environments that reflect functional, social, and aesthetic considerations to drive learning outcomes.

●      Analyze curriculum effectiveness and recommends continuous improvement methods

●      Support the delivery of new hire training and sales development programs.

●      Research and establish relationships with relevant key stakeholders to customize content for presentations

●      Ability to travel 25% of working time away from work location, may include overnight/weekend travel

Collaboration:

●      Develop and build relationships through consultation and discovery of needs. Becoming viewed as a trusted advisor and the ability to represent the full suite of Learning and Development programs and resources is also essential to successful performance

●      Forge strong relationships with key Leadership contacts to identify existing and emerging organizational development needs including on a business unit, team and individual level

Experience/Skills:

●      Bachelors preferred or equivalent experience

●      Experience in creating learning processes as well as one time learning events

●      3+ years of experience in a leadership role with direct reports

●      Experience supporting the Learning & Development needs of a Sales organization required.

●      Ability to influence others, facilitate processes and coach/advise people leaders

●      5+ years of experience delivering leadership development programs, sales programs and/or facilitating experiential learning activities across a diverse audience

●      Familiar with the ADDIE process of learning and creating trainings is preferred, but not required

●      Experience managing and creating learning solutions

●      Must be proficient in Google Docs, Sheets and Slides. Any e-learning platform experience is a plus!

●      Passion for developing others

●      Familiar with adult learning theory and blended learning

●      Demonstrates the Core Values of Delta Defense, LLC

Travel Required

Yes. 25%

Apply Here!

Posted: 11/08/21

Training Coordinator/Administrator 

The Naval Station Great Lakes Training Coordinator/Administrator is responsible for the coordination, planning, and enrollment support for NSGL training requirements and initiatives; including class/program coordination, training registration, training content or supplies inventory, and end user enrollment support. 

This role will require an onsite presence at Naval Station Great Lakes in Great Lakes, Illinois.

Please apply online at: https://bit.ly/3lQs1ew

PRINCIPAL DUTIES:

1.     Coordinates the enrollment and hosting of classroom and virtual training events, and online assignments using the Learning Management System (LMS) and other scheduling processes or systems.

2.     Maintains accurate and timely training completion data in the Learning Management System (LMS).

3.     Organizes, prepares, and/or loads into the LMS the necessary training content, materials, and supplies for classroom and virtual training events or online assignments.

4.     Produces training class or program completion data, summarizes trends or gaps, and prepares reports for review.

5.     Makes or organizes necessary training content updates as instructed by training facilitators and subject matter experts; partners with internal designers to make updates and keep content effective and accurate.

6.     Partners with HR for New Employee Orientation, including preparing materials, and incorporating new training initiatives.

7.     Develops and maintains learning plans for GWGL operational areas with the Subject Matter Experts and members of leadership.

8.     Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.

9.     Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data, and resolve issues.

10.  Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.

11.  Community Engagement: Champions Goodwill’s community engagement initiatives and serves as an ambassador for Goodwill in the wider community.

12.  Completes all other job duties/responsibilities as assigned.

 

REQUIREMENTS:

1.     Two years of college education or experience equivalency, and a minimum of 3 years’ experience in similar role.

2.     Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Power Point, Teams, SharePoint, Articulate, Storyline or Captivate software).

3.     Knowledge of principles of organizational development and organizational effectiveness.

4.     Demonstrated knowledge of adult learning theories, participative training design, group dynamics, interactive learning methods, leadership coaching, conflict resolution, group process facilitation, and practical implementation of training strategies.

5.     Able to drive their POV to different areas of the base.

 

CORE CULTURAL COMPETENCIES:

1.     Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2.     Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles.  Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating.  Challenge stereotyping or offensive comments. 

3.     Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.  

4.     Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.

5.     Drives Results: Demonstrates a strong drive to achieve meaningful results through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.

6.     Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

 

PHYSICAL/SENSORY DEMANDS:

Remain stationary for extended periods of time, ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or review thoroughness of work; ability to communicate with others and exchange information. 

 

(SEW) (NSGL)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Posted: 10/19/2021